What is The UnBraider?

The UnBraider is a hair tool that can reduce the time of your take down braids compared to manual take downs. This tool is the first of its kind and will reduce the long and dreadful hours spent taking down braids by hand. The UnBraider is made in the shape of a brush; it takes down braids using a brushing stroke or motion. The UnBraider will make taking down braids quick and enjoyable. The UnBraider is small and light, making it convenient to carry and use. It is made to unbraid braids, specifically micro, small and small braids that are extremely time consuming. Now you do not have to spend days taking down your braids. The UnBraider will save you time.

Why the UnBraider is Needed?

For years those who wear braids have dreamed of an easier and faster way to take down their braids, Braid wearers all across the United States, and indeed the world has wanted something that would help them take down their braids quickly and easily. The UnBraider is the answer to their dreams and desires. The need and value of the UnBraider lies in its practical use and function. It allows for those who wear braids to take down their braids in a few short hours as opposed to the multiple days it now takes. The UnBraider was invented by a woman who wanted to wear braids more often, but did not because of the time and hassle involved in taking her braids down.

How Can the UnBraider Be Used?

The UnBraider is easy to use. Children, teenagers, adults and the elderly will be able to use UnBraider without having to read and digest lengthy instructions on how to use the tool. The UnBraider is used like a brush. First, start by preparing the hair for take down by moisturizing the hair four to five hours before unbraiding. This will minimize breakage to the hair. Although every time you remove braids there will be a process of removal of dead hair. That the braids until they come apart. You then continue up toward the top of the comb over and began combing out the section thoroughly before moving on to occurs while the hair is braided- old hair dies and new hair grows in. To start with, you grab a section or group of braids and brush out or brush down the braid until all of the braids in the section or group are unbraided. Next, flip the other section of the hair. Repeat this method with another section of braids until you have unbraided all of your braids.

Why do I need to moisturize my hair if it is synthetic?

Moisturizing will minimize breakage to the hair; although every
time you remove braids there will be a process of removal of dead hair. Moisturizing the hair prior to manipulating the hair with the tool will make the hair more malleable, thus making the braids brush out with more ease and minimize tangling.

How many braids can I brush out?

The amount of braids depends on the size of the braids. The Original UnBraider can brush up to 8 micro and small braids, which is where the comb shines. For best results, brushing out 1-2 medium and large braids is recommended to minimize tangles and for ease.

I am using the UnBraider and it is not working. What can I do?

The UnBraider is designed to take down braids, and can be used several different ways to reduce the take down time. Micro, small and x-small braids benefit from the comb the most, because brushing out several braids at once can be achieved. Larger braid takedowns can see a reduction in time, by individually brushing out the braids, achieving a faster time than manual efforts but may not brush out the same amount as smaller braids.

If there is a lot of tangling during your take down, do the following:

  1. Add more of a moisturizing detangler, that will prevent breakage, and add a little bit more pressure while holding onto the braids and not causing tension on the scalp
  2. Small brushing motion downward
  3. Boil water add either conditioner or oil to it and dip the hair prior to the takedown to loosen especially the thick part of the braids.
  4. Cut excess braiding hair as you go that cause extra tangles
  5. Every customer has had different ways that they like it done, and it does take time to adjust to a new tool.
  6. Shampoo and condition the braids prior to the take down. The hair must be well maintained and the plastic of the hair needs to be loosened to see results.

Will it work on natural hair?

The Original UnBraider works on both natural hair, synthetic extensions and human hair extensions. 

Does the UnBraider work on non-braid protective styles?

Many customers have used the comb on various hairstyles, including two strand twists and sister locs. 

Does the comb make noise while in use?

The comb may make noise when you invert or move the comb. The sound can either sound like a baby rattler or a salt shaker. If you receive a rattler and the noise is not satisfactory, please contact orders@theunbraiderco to receive store credit.

My comb rattles. What can I do?

Rattling combs are manufactured to make noise, however some customers do not like the sound. If you receive a comb, that makes too much noise, a request for exchange must be made within 24 hours of receipt. The comb must be unused and in the original packaging to be eligible. If there are not any available combs to exchange, store credit will be applied to the account. Use the dialogue box on the website to contact customer service.

How do I change my shipping address if I entered the incorrect address?

Address changes are not permitted after the shipping label has been printed. Please contact orders@theunbraiderco.com with the order number to receive further instructions. 

What exactly are parabens?

Parabens are a type of synthetic preservative used to prolong the shelf life of certain ingredients. By preventing bacteria and mold growth, they allow products to survive for months—even years—in our bathrooms. Microorganisms grow moisture, so without a preservative, the shampoo sitting for weeks in a humid shower would ruin your amazing products.

How do I track my order?

You will receive an email of a shipping confirmation and your tracking information. If you have a any further questions, email us at orders@theunbraiderco.com

When will I receive my order?

Delivery times vary on destination. Average shipping times is 2-4 business days.

What if my item is damaged upon receipt? 

Email orders@theunbraiderco.com if you receive a damaged product. Please provide the order number and photographic of the damages in the email and we will promptly assist you. 

What countries do you ship to?

We ship to the United States and Canada. Sign up for email notifications to be the first to know when to start shipping to your country.

I would like to return my comb, how can I get a refund?

All products are final sale.